Secondly, it was also to be ensured that the cost of approaching a redressed forum was reasonable.
Keeping all of the above in mind Parliament enacted Consumer Protection Act, 1986. A consumer has a right to information, to safety, to complain and to the redressed of grievance. http://184.108.40.206/Rqae5eb53b-c103-49e4-a363-9cb05f81161d/ID8B7AA058D7D1D3AA/RV200000/AVSkyController_3.2.
com%2fwordpress%2fwp-content%2fuploads%2f2014%2f01%2fmichigan-consumer-protection-act.jpg/Sd6C61686F7265/TI656846456/Tr1/Wh400/EV4373c8f6a9f169190caaefc12b6b37a5/file.jpeg Under this law the consumer forums were set up at the District level, State level and at the National level i.e. District Consumer Forum, State Commission and National Commission along with the Consumer Protection Council at these three levels. Collectively these forums are to protect and promote consumer rights.
In order to meet the current need for the consumer protection the Parliament has amended the Consumer Protection Act more than five times up to March, 2004. Besides the Consumer Protection Act, the Contract Act and the Sale of Goods Act are the Central Legislations to protect the interests of the consumer through civil court process. The Food Adulteration Act, the Drugs and Cosmetics Act, Bureau of Indian Standards Act, Essential Commodities Act and the Standard of Weights and Measures Act are also collectively helpful to the consumers.