5 Sample Complaint Letters to Bank



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Dated:

Sir,

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This is to bring to your kind notice that I had applied for a fresh cheque book/pass book about ten days ago.

Since, there was unusual rush on the stipulated date, the clerk told me to collect my cheque book a day later. I have made four rounds of the bank on various days but was always told to come later.

Why should our precious time be wasted over such trifling jobs which would hardly have taken five minutes?

I am an old customer of the bank and have found it very troublesome to have had to come so many times. It is an unprecedented lack of service and I have found the behaviour of the clerk very un-co-operative.

I request you to issue me a fresh cheque book as soon as possible because it is required urgently by me. I shall be much obliged.

Thanking you

Yours faithfully,
(Your Name)

2. Missing entries

To,

The Manager,
Bank Name
(Address)

Dear Sir,

I am holding a Savings Account in our bank vide no. __________ for the past four years.

I got my pass-book updated recently to file my income-tax return but the entries from the period of 15th Jan, 2006 to 7th Feb, 2006 were missing.

Kindly rectify this error and issue me a fresh print-out.

Thanking you,

(Your Name)

3. Delay in the Service problem

To,

The Manager,
Bank Name
(Address)

Dear Sir,

It is with deep regrets that I have to bring to your notice absolute lack of service in your branch.

There are always long queues to collect or deposit cash. While the customers are waiting and additional queues piling on, you staff is busy, generally seen having tea and samosas or gossiping. Their lethargic and callous attitude adds to the delay. These contentions are being supported by other account holders also whose signatures have been included below.

We request you to take requisite steps to ensure speedy disbursement of cheques or cash and hence increase the efficiency of your service. It would save air of our valuable time.

Thanking you,
(Your Name)

4. Complaint over Loss of a Credit Card

To,

The Manager,
(Bank Name)
(Address)

Sir,

This is to bring to your notice that my (Bank Name) Card vide no._____ has been lost.

Kindly stop all operations on the said card and have it cancelled with immediate effect. Also please ensure that no liability of this card henceforth comes over me.

I shall be much obliged.

Thanking you,
(Your Name)

5. Stop Payment on a Cheque Issued By Me

To,

The Manager,
Bank Name
(Address)

Sir,

This is to request you to kindly stop payment on a cheque issued by me. Due to unavoidable circumstances/ the cheque has gone into wrong hands/is lost.

The cheque bears the no._______ dated __________ issued in the name of Mr. Bharat Sharma.

Kindly have this instruction implemented with immediate effect.

Thanking you,

(Your Name)

x

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